Train-the-Trainer Seminars

Keeping Illegal Activity Out of Rental Property:
Establishing Landlord Training Programs

National Train-the-Trainer Seminars Development funded by:

Bureau of Justice Assistance

Through a cooperative agreement with the Bureau of Justice Assistance (BJA Cooperative Agreement No. 94-DD-CX-K014) Campbell DeLong Resources developed a national training program to teach law enforcement agencies and other interested government agencies the tools and techniques required to develop, present, and manage the Landlord Training Program. Five BJA-sponsored National Train-the-Trainer seminars were held in 1996 in the states of Texas, Maryland, California, Wisconsin, and Oregon, followed by additional locally funded trainings in New York, Indiana, Illinois, Ohio, Nevada, Utah, and Hawaii as of the posting of this information in 1998. Each training is presented by Campbell DeLong Resources, and most also include additional presentations with other law enforcement trainers who have experience with the program. All trainers are experienced in the challenges of developing the program. Each National Train-the-Trainer Seminar includes:

Orientation to the program, including:

  • Review of performance to date.
  • Getting started. First decisions, logistical details, personnel considerations, costs and more.
  • Challenges in developing a local training manual.
  • Program marketing.

Landlord Training Program content. What landlords are taught and how to teach it as describe under program content, on this web site. As part of the three day train-the-trainer program, participants will be able to observe a one-day training of landlords at the regional site.

Problem solving at rental property. Not every rental-based problem can be solved by training the manager. This section will review how police officers can apply other problem solving techniques to rental housing situations, including:

  • Coordination with other civil enforcement strategies.
  • In-service and advanced academy training options for officer-directed problem solving at rental properties.
  • Resident organizing.
  • Tools for motivating a reluctant owner or manager.

Options for implementation. Overview of training variations, including:

  • Methods for tailoring to different types of rental housing: single family residential housing, small unit multifamily housing, and large unit multifamily housing apartment communities.
  • Working with private and public sector housing concerns -- public housing, "Section 8" housing, and private market rentals.
  • Multistep certification program variations pioneered by various jurisdictions.
  • Methods for tailoring to different characteristics of crime problems.

Support materials available at the national train-the-trainer programs will include:

What is shown below is a basic overview of how the training is presented, although each training flexes somewhat from this schedule depending on the local needs. Note one unique aspect of this train-the-trainer course: the afternoon sessions of days one and two (shown in a darker box) will be the actual, live Landlord Training Program. Morning sessions, and all of day three, will be held only with the train-the-trainer teams who expect to implement the program. The afternoons of days one and two will be held with the implementation teams and with local area landlords who are invited to attend.


 Day One

Day Two

Day Three


Origins & approach
Support structure:

  • Trainer
  • Manual
  • Marketing

Review of p.m. training and Q & A
Manual development
Trainer development
Training design considerations

Review of p.m. training
Program implementation questions and answers
Warning letters and other enforcement "hammers"
3-phase programs


Property preparation
Applicant screening
Rental agreements
Ongoing management
Building community/
apartment watch

Crime prevention through environmental design
Warning signs of drug activity
Role of the police
Crisis resolution/evictions

Tailored review issues
Possible topics:
Public housing issues
Landlord "compacts"
In-service training issues
for police officers and
code inspectors


Also, the nature of the training on the afternoon of day three is highly flexible, depending on the apparent need. The standard elements we typically offer in our national trainings are shown in our table. Flexibility is recommended on the last day to ensure that the needs recognized as most compelling to trainees are met.

 Training Length: The length of the training is 3 days -- 24 hours of training time.

 "Pre-work" package: Prior to attending the training, each participant should receive a packet of information outlining "pre-work" to ensure that all are generally knowledgeable about local landlord/tenant issues and are therefore able to gain the fullest possible value from the training.

 Expected Outcomes: A separate discussion of the expected outcomes of the training and recommended make up of training teams selected to attend can be found by reviewing the expected outcomes document. 

 Cost to participants: Costs vary depending on whether you choose to attend a training hosted by another agency (often available to individuals for little or no training fee) or your agency elects to sponsor a training custom tailored to its jurisdiction. For more about costs and options for getting started, see "Next steps: Getting Started" and, for examples of CDRI's specific fees, see our Landlord Training Services Overview

For Further Information

Click on one of these pages for additional information about:

What people are saying about the National Landlord Training Program, Train-the-Trainer Seminar

Review PDF versions of the program manuals

Expected Outcomes of the National Train-the-Trainer Seminar

About the Landlord Training Program

Suggestions about Next Steps to get started

Campbell DeLong Resources, Inc. Landlord Training Consulting Services

For general information about the Landlord Training Program, including available BJA publications, contact:

Bureau of Justice Assistance Clearinghouse
PO Box 6000
Rockville, MD 20849-6000

To get information about upcoming national train-the-trainer programs, click here for information about contacting Campbell DeLong Resources, Inc.

This document was supported in part by BJA Cooperative Agreement No. 94-DD-CX-K014 from the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice. The Bureau of Justice Assistance is a component of the Office of Justice programs, which also includes the Bureau of Justice Statistics, National Institute of Justice, Office of Juvenile Justice and Delinquency Prevention, and the Office for Victims of Crime. Points of view or opinions contained within are those of Campbell DeLong Resources, Inc., and do not necessarily represent the official position or policies of the U.S. Department of Justice.