Landlord/Property Management Training


We are no longer actively seeking new Landlord-Tenant problem solving projects, though past clients and those with a general interest in our work are certainly welcome to email or call.  However, we are not pursuing new projects in this subject area.  (The reason is pretty simple — after 30+ years doing this work, it is time for new challenges and time to let new generations take the stage.)  However, for now we are leaving much of the information we have maintained about the program on our website for those who wish to learn about it.  In addition, we continue to manage the no-cost licensing program for those who would like to adapt the program materials for their own jurisdiction.


One of our first and best known works is the Landlord Training Program: Keeping Illegal Activity Out of Rental Property. With funding from the U.S. Department of Justice, we created the original program in 1989 as a community policing tool that helps landlords and property managers improve management skills and contribute more effectively to the health of the community. The program has received national recognition as an Innovation in State and Local Government from Harvard's Kennedy School of Government. Over 550 jurisdictions, from 47 states and 3 nations, have received permission to adapt the program materials. Over 20,000 landlords have been trained in Portland and many times that across the nation. We have also provided in-service training for police officers and consulted across the country with city governments and Public Housing Agencies on landlord/tenant/police issues.

The Landlord Training Program was spread through train-the-trainer seminars developed originally through a cooperative agreement between Campbell DeLong Resources, Inc. and the U.S. Department of Justice, Bureau of Justice Assistance. (As described in more depth elsewhere on this site, the licensing process and training materials are provided through our office for no charge.) During the first year of trainer seminars alone, when trainings were offered at no charge (a benefit of the original federal funding), we trained over 500 participants representing 260 jurisdictions in 37 states in program development, at five train-the-trainer events held in cities across the nation.

We continue to provide such no-cost support as the program manual licensing for public organizations and basic program materials and information available on this site. To gain some understanding of the program, browse the pages here. If you don't find the answers you need, feel free to us.  John H. Campbell, who developed the program, will be glad to speak with you.